NEW CERTIFIED-BUSINESS-ANALYST EXAM TOPICS & CERTIFIED-BUSINESS-ANALYST CERTIFICATION TRAINING

New Certified-Business-Analyst Exam Topics & Certified-Business-Analyst Certification Training

New Certified-Business-Analyst Exam Topics & Certified-Business-Analyst Certification Training

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In the PDF version, the Salesforce Certified Business Analyst Exam (Certified-Business-Analyst) exam questions are printable and portable. You can take these Salesforce Certified-Business-Analyst pdf dumps anywhere and even take a printout of Salesforce Certified Business Analyst Exam (Certified-Business-Analyst) exam questions. The PDF version is mainly composed of real Salesforce Certified-Business-Analyst Exam Dumps. BraindumpsPrep updates regularly to improve its Salesforce Certified Business Analyst Exam (Certified-Business-Analyst) pdf questions and also makes changes when required.

Salesforce Certified-Business-Analyst (Salesforce Certified Business Analyst) Exam is a professional certification program offered by Salesforce.com. Certified-Business-Analyst exam is designed for professionals who are interested in validating their skills and knowledge in Salesforce business analysis. Salesforce Certified Business Analyst Exam certification program is highly recognized in the industry and is a great way to showcase your expertise in Salesforce.

Salesforce Certified Business Analyst exam is a certification that demonstrates an individual's expertise in analyzing business requirements and designing solutions on the Salesforce platform. It is one of the most sought-after certifications in the field of Salesforce and is recognized globally by employers and professionals alike. Certified-Business-Analyst Exam covers a wide range of topics, from understanding business processes to designing data models and visualizing reports and dashboards.

>> New Certified-Business-Analyst Exam Topics <<

Realistic New Certified-Business-Analyst Exam Topics - Salesforce Certified Business Analyst Exam 100% Pass Quiz

A team of experts at Exams. Facilitate your self-evaluation and quick progress so that you can clear the Salesforce Certified-Business-Analyst examination easily. The Salesforce Certified-Business-Analyst prep material 3 formats are discussed below. The Salesforce Certified-Business-Analyst Practice Test is a handy tool to do precise preparation for the Salesforce Certified-Business-Analyst examination.

Salesforce Certified Business Analyst Exam Sample Questions (Q180-Q185):

NEW QUESTION # 180
Universal Containers is currently doing user acceptance testing for a global customer service project that leverages Service Cloud. A stakeholder is executing a test case for a specific user story. The stakeholder has provided this feedback:
* The functionality described in the test case is working as expected.
* The stakeholder wants to change the label of several fields described in the test case.
* The stakeholder wants to add two new fields that were excluded from the test case.
Which step should the business analyst take next?

  • A. Acknowledge the feedback, update the existing user story to include the field changes, and assign the user story back to the technical team for immediate development.
  • B. Acknowledge the feedback, create a new user Story that includes the field changes, and ask the stakeholder to update the existing tat case to show it was successfully tested.
  • C. Acknowledge the feedback, create a new test case that includes the field changes, and assign the test case hack to the stakeholder far immediate testing.

Answer: B


NEW QUESTION # 181
One retail location of Cloud Kicks has been getting complaints from shoppers about being unable to find items in the store. The general manager has asked IT to configure tablets for the sales clerks so they can move freely around the store to assist customers.
The IT team writes a functional requirement:
* Tablets running the Salesforce mobile app must allow users to access store inventory records which include current item count and item location.
Which user story should the business analyst write to describe the functional requirement?

  • A. As a customer, I want sales clerks to have access to item availability to help them find items.
  • B. As a sales clerk, I want to see item availability and locations to help customers find items.
  • C. As a general manager, I want sales clerks to have tablets so they can help customers find items.

Answer: B

Explanation:
Explanation
The user story that the business analyst should write to describe the functional requirement is:
As a sales clerk, I want to see item availability and locations to help customers find items.
This user story follows the standard format of "As a <role>, I want <goal> so that <reason>". The role is
"sales clerk", the goal is "to see item availability and locations", and the reason is "to help customers find items". This user story is concise, focused, and valuable to the user and the customer. It does not specify how the goal will be achieved or implemented, which will be defined later in the acceptance criteria or design phase. References:
https://trailhead.salesforce.com/content/learn/modules/user-story-creation/write-user-stories


NEW QUESTION # 182
Universal Containers has kicked off a project focused on transforming its customer service department using Service Cloud. During onboarding, the project manager shared the following process maps with the business analyst (BA):
Case Creation
* Case Triage
* Case Assignment
* Case Management
* Case Closure
Which key attributes should the BA look for when reviewing the process maps?

  • A. Audiences, scope, inputs, outputs, and resources
  • B. Case sources, types, volumes, priorities, and reasons
  • C. Cost, timeline, risks, requirements, and opportunities

Answer: A

Explanation:
This answer lists audiences, scope, inputs, outputs, and resources as the key attributes that the BA should look for when reviewing the process maps. These attributes help to define and understand a business process, and identify its purpose, boundaries, stakeholders, data, and resources. These attributes also help to evaluate the effectiveness and efficiency of a business process, and identify areas for improvement or optimization.
References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-process-ma


NEW QUESTION # 183
The VP of sales at Clod Kicks wants to streamline the lead qualification process to improve the team's productivity and help them reach their target goals. A business analyst (BA) has been assigned to the project to identify the disconnect between the sales and marketing teams' definition of a qualified lead?
What should the BA focus on?

  • A. Evaluating team' skill and experience to determine how they can better align.
  • B. Mapping historical leas data from each team and building charts to highlight similarities
  • C. Scheduling and all-day collaboration workshop with both team to resolve their differences

Answer: C


NEW QUESTION # 184
Universal Containers is transitioning to Slack as its internal communication tool and is ready to release.
What is the final step that a business analyst should perform during the user acceptance testing process that would ensure a "go" decision?

  • A. Conduct a final retrospective meeting with the project team.
  • B. Get written sign-off from all business stakeholders.
  • C. Complete development on bugs discovered during this phase.

Answer: B

Explanation:
Explanation
The final step that a business analyst should perform during the user acceptance testing process that would ensure a "go" decision is to get written sign-off from all business stakeholders. Written sign-off means obtaining formal approval or confirmation from the business stakeholders that the system or solution meets their requirements or expectations and is ready to be released to production. Written sign-off helps to ensure a
"go" decision by demonstrating that the system or solution has passed all the tests or validations, as well as resolving any issues or risks that may prevent the release. Written sign-off also helps to document and communicate the completion and acceptance of the user acceptance testing process.
References:https://trailhead.salesforce.com/content/learn/modules/user-acceptance-testing-video/learn-about-use


NEW QUESTION # 185
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